Mobile airtime, also known as mobile credit, recharge credit or top-up is the value credited on prepaid mobile phones for making calls, sending text or using data.
Currently, we only accept payments via PayPal.
To process your transactions securely, we charge a fixed fee of 0.35 EUR. You get to see the total amount, including the fee before you proceed to payment.
If you are ready to pay and top-up, you are required to login via Facebook or Google befoe proceeding. Please check How to send airtime.
You can top-up as many times as you wish but there is a limit to the amount of airtime that a recipient can receive. Kindly find below the maximum transactions allowed for a recipient.
The daily limit is 10 top-ups or 200 EUR
The weekly limit is 15 top-ups or 300 EUR
The monthly limit is 20 top-ups or 400 EUR.
Please contact our customer care support team with your profile's WTA_ID, topup Transaction ID and recipient's international mobile phone number. We will swiftly assist you.
Once the transaction is successful, it cannot be undone. Please make sure you enter the correct number.
The World TopApp app can be downloaded for free on Google Play Store and App Store. Visit worldtopapp.com/download on your mobile device to download.
Yes. You get notified of the status of the top-up on the app and you also receive an email of the receipt of the top-up. Additionally, on the app you can access your "Transaction history".
In order to swiftly assist you, you should provide an accurate information of your profile as seen on the app.
This might be a bit of inconvenience, and let us clarify that such an email is not sent on every top-up you intiate. But should you receive one, please respond using the same title as in the received email, and state categorically that you initiated and payed for that top-up. Upon receipt of that, we will process and try and resolve the issue for you. We would like to ensure that someone else is not fraudulently using that payment account on our platform.
There could many reasons why you will get a notification to contact our customer care team. More importantly, whenever we detect any discrepancies with your credentials that requires clarification and identity verification, we issue these kind of notifications. It is in your interest to contact us, to be sure your account is not being misused fraudulently.
Yes, we currently accept payments in Euros (EUR), U.S Dollars (USD) and British Pounds (GBP). Please select preferred currency of payment on the app under "Currency".